Got Questions? For the fastest response, please email us service@seattleluxe.com×

Privacy Policy

Last update 02/18/09

Our privacy policy is simple: At www.seattleluxe.com we will not sell your name or address for any purpose to any third party whatsoever.

This privacy statement covers the site http://www.seattleluxe.com.
If you have questions or concerns regarding this statement, you should first contact Customer Service at Service@seattleluxe.com.

If you purchase a product or service from us we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, address, email, shipping address, phone numbers) and financial information (such as credit card number, name of cardholder, expiration date). We use this information for billing purposes and to fill your orders.  If we have trouble processing or delivering an order we will use this information to contact you.

We use PayPal and Wells Fargo to provide credit card processing and we provide PayPal and Wells Fargo with the credit card number, expiration date, and the name and address of the cardholder for the purpose of processing transactions. We use Adobe for marketing purposes and your movements through our website are tracked, but these are not associated with any personally identifiable information which you provide us with. PayPal, Wells Fargo, and our marketing associates are prohibited from using your personally identifiable information for any other purpose than those stated. In addition, we give the name and address you specified with your order as the shipping address, to our delivering carrier, such as UPS or a trucking company. Seattle Luxe does not share personally identifiable data with third parties for unknown or unrelated uses.

We use your email address to send periodic promotional announcements to you.  You can unsubscribe or opt out of promotional announcements at any time.

Service-related Announcements
Based upon the personally identifiable information you provide us, we will send you a confirmation email to verify your order as well as a shipping notice. You may not opt-out of these communications, which are not promotional in nature.

Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Cookies
A cookie is a small text file that is stored on a users computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and/or persistent cookies.We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browsers "help" file.

We use non-persistent cookies to transfer information about the product(s) you are ordering from web page to web page, so that we can accurately maintain the data required for complete product ordering. We set a persistent cookie to track your shopping pattern and the frequency of your return to our website (or lack thereof). We do not associate persistent (or any other) cookies with personally identifiable data. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, and to order certain merchandise, will be limited.

This privacy statement covers the use of cookies by http://www.seattleluxe.com only and does not cover the use of cookies by any advertisers.

Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a users computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers personally identifiable information.

To learn more about our advertising companys use of clear gifs, please go to http://www.adobe.com

If you need to change your personally identifiable information for a particular order you have already placed, you may contact us through our Customer Service page at http://www.seattleluxe.com/contact/ or by sending email to service@seattleluxe.com

Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email to us at service@seattleluxe.com

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Seattle Luxe

service@seattleluxe.com