- Product Description
- Ratings & Reviews
Are the SUNPAK units difficult to install?
Yes. This is not a project for the weekend do-it-yourself person. Safety is always our first concern. We recommend that you find a licensed, bonded HVAC contractor to do the installation. These units require plumbing and electrical skills to be installed correctly.
How many SUNPAK units do I need?
Coverage is relative to climate. Our experience has been that in warm climates (Southern California, Arizona, Florida, Texas) an S34 mounted between 8-9 feet, will cover a 12'x12' area and the S25 a 10'x 10' area. In cooler climates such as (Colorado, Utah, Idaho, Washington, Michigan) the coverages are more like 10'x 10' for an S34 and 8'x 8' for the S25. Wind is a big factor in any outdoor heating project. A continual breeze (20+ mph) will make heating any patio very difficult. We encourage patio owners to use natural wind breaks were possible.
Will I be able to use my patio during the winter months?
Depending on where you live, not likely. These heaters are not designed to melt snow and ice. Sunpak heaters generally increase the comfort level 5 to 10 degrees Fahrenheit outdoors.
Can SUNPAK units be placed under an awning type patio cover?
Yes, as long as the clearances to combustibles are maintained. Additional clearance may be required for glass, painted surfaces, vinyl siding or other materials which may be damaged by radiant or convection heat.
Can the SUNPAK units be recessed into a ceiling?
No. Heaters should never be located in a ceiling recess or soffit.
Can I use SUNPAK units to heat my garage?
No. The SUNPAK units are approved for OUTDOOR residential use. We carry a great residential tube heater designed for low ceilings, call us for details.
What colors are available?
Both Sunpak models (S25, S34) are available in black or stainless steel. What additional items are needed for installation?
A Sunpak mounting kit (part # 12006) and a 24 Volt transformer.
I thought these units used gas, why do I need a transformer?
The Sunpak series does use gas (natural or propane) as fuel for combustion. Electricity is needed to power the electronic ignition system. The Sunpak units operate on 24 Volts AC power only. A small step down transformer is needed to reduce line voltage ( 120 VAC) down to 24 VAC. The size of the transformer has nothing to do with the radiant output of the heater.
Can the heat output be adjusted?
No. The units are either "on" or "off".
Can the SUNPAK units be controlled with a thermostat?
Yes. We recommend however that something other than a thermostat be used. Thermostats operate on air temperature. Sunpak heaters heat up objects rather than the air, and the thermostat may not ever turn the heaters off. We recommend using a wall switch or timer.
Is there a warranty and what does it cover?
SUNPAK Infrared Heaters carry a one-year residential or 90-day commercial limited factory warranty. All heaters are stamped with the date of manufacture. Warranty is limited to repair of heaters at the factory or replacement parts. Any work or repair on a SUNPAK heater must be performed by qualified service personnel.
Download the complete installation manual HERE (pdf)
Sunpak has been an industry leader Patio Heater manufacturer since 1986, specializing in commercial hanging patio heaters. Sunpak heaters are specifically designed to provide heated comfort in an outdoor environment. They have been used on outdoor patios across the United States and Canada for over 20 years. When properly integrated into a patio design, Sunpak hanging heaters generally increase the comfort level 5 to 10 degrees Fahrenheit outdoors.
Sunpak heaters are thoroughly tested to withstand normal environmental conditions, including wind and rain. The skillfully crafted aluminized or stainless steel enclosure, together with the aluminum face grill, provides resistance to wind and rain. The slim body design (8 x 8 x 48 inches) and 0 to 30 degree angle mounting option on most models, gives your patio heater the versatility to fit easily into a wide variety of patio situations. An optional mounting kit (part no. 12006) is available.
The Sunpak hanging patio heater is design-certified by the CSA International as an unvented infrared heater for outdoor or indoor (commercial) installation. All units are equipped with spark ignition and 100% shutoff for safety, economy, and convenience.