We've been online 18 years, with hundreds of thousands of satisfied customers, and more than 40,000 products. SeattleLuxe is a leading national resource for luxury decor and furnishings for your home and garden.
World Class Customer Service
Our friendly staff does its best to help you quickly, and if research is required we get back to you, even if the news is not good news. There are no long waits on hold. Our staff is right here in the Seattle area. You won't have to put up with bad connections to foreign countries or difficult-to-understand accents. Although a lengthy wait on hold is rare, during those few times we need to put you on hold for a short period, we won't annoy you with noxious messages, advertising, endless commercials, or raucus music. Instead you'll hear quiet classical music to let you know you're still connected.
Huge Selections of Better to Best Quality Merchandise
In most merchandise categories, we carry selections that are dramatically larger than those you can find at brick-and-mortar stores, or at most other websites. And we won't sell cheap merchandise. If merchandise appears on our website, our quality standards have been met or exceeded.
Easy Ordering and Easy Returns
Our fail-safe ordering system automatically guides you through every possible accessory for every product - we don't let you discover later that you would have liked "accessory X". To give you the best possible knowledge before you order, many of our website pages are custom-designed around the individual product, with complete descriptions and specifications, plus extra-large photos whenever possible.
For returns, there's no restocking fee for 98% of our merchandise. All you need to do is get a return authorization HERE.
Most of our prices are lower than those of our competitors when making an apples-to-apples comparison of price and any other charges. Increasingly manufacturers are demanding IMAP (Internet Minimum Advertised Pricing) for their products - sometimes referred to as MAP pricing. In those cases our prices are at those minimums, not higher. It's worthwhile to call us to check prices because at times prices drop and our customer service staff is aware of it before it becomes live on the website. 1-800-325-6262.
If you find a lower price+shipping combination for the identical item at another website, we'll usually beat it if you call us at 1-800-325-62626 or fill out our email form.
A large percentage of our products ship "free". This doesn't mean the shipping is occurs without cost; it simply means we pay for it.
The Best Mailbox Warranty in the World
The exclusive Luxe Extended Mailbox Warranty that covers your mailbox against everything, including damage, vandalism, or destruction by others
We ship to Canada
Seattle Luxe is a non-resident importer under the auspices of the Canadian government, which allows us to ship via UPS with all taxes (GST and PST, or HST) collected at the time of purchase. The entire shipment is prepaid by us to your door.
Are you late? At Seattle Luxe, you can purchase a Seattle Luxe Gift Card that's electronically delivered to your recipient, within minutes.
Free Gift Cards or Notifications
We'll happily send or enclose a gift card with your personal message with your purchase.
Security is tested daily by PayPal, Norton/VeriSign, and McAfee. All transactions occur on a secure server and are encrypted for your protection.
You can confirm a secure server by a "signal" that will always in your browser. Look at the address of the current page in your browser. If the address begins with https: (not http:) then you're on a secure server. In the Seattle Luxe website, you are switched into the secure server when you reach the checkout page -- where you enter your billing and credit card information.
Your credit card information is encrypted and is not stored on our website.
No Mailing Lists
Unless you affirmatively "opt-in" to receive our newsletter or join LuxePrime, you will not receive solicitations from us, nor will we disclose your personal information to others except for the express purpose of completing your order.